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Addressing Burnout in the Behavioral Health Workforce (3 hours)

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Addressing Burnout in the Behavioral Health Workforce (3 hours).pdf
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Quiz: Addressing Burnout in the Behavioral Health Workforce

    QUIZ: Addressing Burnout in the Behavioral Health Workforce

    This is the quiz you will take after you read the course text. To read the course text and submit the quiz for credit, please first make payment.

    1) Burnout results from chronic workplace stress that encompasses exhaustion, depersonalization, and feeling of inefficacy.

    2) Only about 10 percent of behavioral health providers report experiencing symptoms of burnout.

    3) Vicarious trauma is the compounding impact on behavioral health staff of working with patients who have experienced traumatic life events.

    4) Professional inefficacy involves reduced feelings of accomplishment or productivity.

    5) Depersonalization includes feelings of negativism or cynicism related to one’s job.

    6) Burnout is more prevalent among physicians than in the general population, and especially psychiatrists.

    7) A review from 2018 found that between 20 to 40 percent of psychotherapists experienced symptoms of burnout.

    8) Organizational factors are increasingly recognized as the primary contributors of burnout.

    9) Although there is robust evidence outlining contributors to burnout, there is limited literature examining organization-level interventions to address or reduce it.

    10) An intervention is a program, initiative, service, or policy designed to address burnout or its contributors.

    11) Multicomponent interventions are broad in scope and address multi-faceted and the pervasive nature of burnout.

    12) An example of small-scale interventions designed to improve one component of burnout is an educational training for managers about the impact of burnout on the workforce.

    13) Organization-level interventions are less effective at reducing burnout and related outcomes than individual-level interventions alone.

    14) Individual, organizational, cultural, and societal factors all drive burnout.

    15) There are sixty organizational factors that contribute to burnout.

    16) A multicomponent, whole-organization approach allows for deeper integration and opportunity to address the drivers of burnout, though robust interventions are not always feasible.

    17) When a formal evaluation is not feasible, organizations should still identify outcome measures and assess impact over time.

    18) The CopeColumbia team initially focused on supporting the emotional well-being of frontline clinicians to help them cope with COVID-19-related stress, fear, and uncertainty.

    19) Staff can use what is learned during formative evaluations to make mid-course corrections to the intervention to achieve desired results.

    20) Engaging stakeholders is one of six steps in developing an evaluation plan.